Frequently Asked Questions
Everything you need to know about shopping with DMS Fasteners.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific garment measurements for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At DMS Fasteners, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we audit our factories annually for fair labor practices.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to the carrier's website to monitor your delivery in real-time.